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Updated: July 2019
TruSens is committed to protecting your privacy. This privacy notice provides information on how we may collect and use your personal data. It also describes how you can manage your data. If you have any questions regarding this privacy notice or your personal data, you can reach us anytime at DataPrivacy@acco.com.
We are also a participant in the EU-US Privacy Shield Framework, as operated by the U.S. Department of Commerce ("Privacy Shield"). Details of our compliance with the Privacy Shield can be found here.
This privacy notice describes how TruSens collects, uses and transfers data associated with your use of our website or online services, when you purchase our products or when you interact with our customer services employees, or our company in another manner.
Furthermore, it describes your privacy rights, including your right to object to various types of this processing by Trusens. Further information regarding your rights and how to use them are included in the section “What rights do I have?”
We collect and process personal data about you if you interact with our company or our websites or if you communicate with our customer services employees. This includes:
Information regarding the browser or device with which you access our website.
We process your personal data for the following purposes:
The disclosure of your name, address as well as your e-mail address is mandatory, if you are placing an order with us or if you would like to participate in a promotion or sweepstake. If you do not provide this data, we will not able to fill your orders and we will not be able to permit you to participate in sweepstakes and promotions.
The disclosure of any further data is optional. If you do not list a phone number, there may be delays in case of complaints or service requests (e.g. if we are not able to reach you by phone).
You have the right to withdraw your permission in all cases in which you granted us the permission to process your data. In that case, we will terminate the data processing relating to the respective permission.
In some cases, we may send you direct marketing without your permission based on our legitimate interests. In that case, you have the right to opt out of direct marketing at any time. You can do this by following the instructions we provide to you in the message, if this was an electronic message. Alternatively, you can follow the directions in the “What rights do I have?” section below.
We may transfer your personal data to other companies in the ACCO Brands Group and to service providers to process orders, organize sweepstakes or conduct other marketing activities.
If we receive a request from administrative or criminal prosecution authorities, we will transfer your personal data, if this is required by law or if this is required to protect our legitimate interests.
We transfer your personal data to order processing sites who process this data as directed by TruSens for the above purposes. These order processing sites include providers of website hosting, maintenance, call centers marketing agencies, shipping and logistics providers and analysis services.
If a business section of our company sold or integrated into a different company, we may disclose your data to our consultants and to the consultants of the potential buyer and will pass the data to the new owners of the company.
We will only transfer data outside the European Economic Area if this is necessary to fulfill a contract or if sufficient privacy is ensured. This is the case if there is an adequacy decision by the Commission of the European Union or, if the data is adequately protected by standard contractual clauses promulgated by the EU Commission, a relevant Privacy Shield certification or binding corporate rules. A copy of the relevant mechanism is available for your review upon request to sending an e-mail to DataPrivacy@acco.com.
We use Google Analytics to analyze your use of our website. In this context, we transfer data about the use of our web pages to our order processor Google Inc. Google Analytics is configured to transfer your IP address anonymously to Google (anonymizeIP). Google compiles statistical reports for us about the use of our website.
If you do not want to be tracked via Google Analytics, you can install a browser add-on, which will prohibit tracking by Google Analytics.
You have the following rights:
Furthermore, you can object to the processing of your personal data under certain conditions (especially we do not need to process your data in order to fulfill a contractual or other legal obligation or if we use the data for direct marketing).
These rights may be limited, for example, if fulling your request would result in disclosing data about another person or if you ask us to delete data that is still necessary for the purpose for which it was collected.
In order to execute these rights or if you wish to opt out of direct marketing, you can click on “Manage My Data” in the footer or visit https://mydata.accobrands.com/. If you have unresolved concerns, you have the right to file a complaint with an EU data protection authority at your place of residence, your place of work, or where you think a violation has occurred.
If you have concerns regarding the processing of your data you can contact us at DataPrivacy@acco.com or at the following address:
ACCO Brands USA LLC (d.b.a. TruSens)
Four Corporate Drive
Lake Zurich, IL 60047
Toll Free:1-833-TRU-SENS (1-833-878-7367)
Your data will generally be processed by our Marketing Department, Sales Department, or IT Department.
In individual cases, other departments may access your personal data, such as our Legal Department in case of a legal dispute.
If we process registration data, we will keep your data as long as you are an active user of our websites.
If we process personal data for marketing purposes or with your permission, we will keep this data until you ask us to stop the processing, as well as for a short time thereafter (until we can implement your request). We will keep your request to not send you direct marketing materials or process your data indefinitely, so that we will be able to fulfill your request in future as well.
If we process personal data for the purpose of website security, we will keep your data as long as you are an active user of our websites.
If we process personal data in connection with the execution of a contract or for a sweepstake, we will store your data for 6 years following your last interaction with us.