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Updated: March 2019
For TruSens, its parent, subsidiaries and affiliated entities (collectively, “TruSens” or “we” or “us”), protecting your privacy is extremely important. This Policy describes how we may collect, manage and use your personal data. It also describes the rights you have over the use of that data. If you have any questions regarding this Policy or your personal data, you can reach us anytime at DataPrivacy@acco.com.
We are also a participant in the EU-US Privacy Shield Framework, as operated by the U.S. Department of Commerce ("Privacy Shield"). Details of our compliance with the Privacy Shield can be found here.
This Policy describes how TruSens collect, use and transfer data when you use our website or online services, when you purchase our products, and when you interact with our customer service employees, or our company in another manner.
Furthermore, this Policy describes your data privacy rights, including your right to object to various types of processing. Further information regarding your rights and how to use them are included in the section “What rights do I have?”
We collect and process your personal data when you interact with our websites, when you use our website or online services, when you purchase our products, and when you interact with our customer service employees, or our company in another manner. This includes:
We process your personal data for the following purposes:
The disclosure of your first name, last name, address, and a current email address is mandatory, if you are placing an order with us or if you would like to participate in a promotion or sweepstakes. If you do not provide this data, we will not able to fill your orders and we will not be able to include you in sweepstakes and promotions.
The disclosure of any further data is optional. If you do not list a phone number, there may be delays in case of complaints or service requests (e.g. if we are not able to reach you by phone).
You have the right to withdraw your permission at any time, in all cases where you have given us the permission to process your data. In that case, we will terminate the relevant data processing.
In some cases, we may send you direct advertising without your permission. In this case, you have the right to opt out of this direct marketing at any time. You can do this by following the instructions included in the message, if this was an electronic message. Alternatively, you can contact us using the information below.
We may transfer your personal data to other companies in the ACCO Brands group in order to process orders, sweepstakes or for other marketing activities. In some cases, we also may transfer your personal data to certain agencies in order to process orders, for sweepstakes, or for marketing activities.
If we receive a request from governmental or regulatory authorities, we may transfer personal data to the extent that it is required by law or in the event that this is necessary to protect our legitimate interests under the law.
We will also transfer your personal data to processors, who will process this data on behalf of TruSens for the above-described purposes. These processors include providers of website hosting, maintenance, call center operators, advertising agencies, as well as shipping and logistics providers.
If our business or a part of our business is sold or integrated into a different company, we may disclose your data to our consultants and to the consultants of the potential buyer, and will pass such data on to the new owners of the company.
We use Google Analytics to analyze your use of our website. In this context, we transfer data about the use of our website to our processor Google Inc. Google compiles statistical reports for us about the use of our website.
If you do not want to be tracked via Google Analytics, you can install a browser add-on, which will prohibit tracking by Google Analytics.
At various places on our websites we have implemented social network/ social media features. These include:
Such embedded content may be used by the providers of the above features to identify you, the source of a visit, and how you use our websites.
When you use the recommendation functions, this communicates the URL of the respective website to the social network you have picked. A number of networks then immediately supplement the link with an excerpt of the content provided by our website. With most social networks, you are asked for confirmation before this is saved or forwarded.
We have integrated social media tools from the following providers into our websites:
Please note that we neither have knowledge of nor influence on how social networks deal with the information you share with them and whether this information is made available to other websites. We recommend that you read their privacy policies carefully in each case.
You have the following rights:
Furthermore, you can object to the processing of your personal data under certain conditions, such as when we do not need to process your data in order to fulfill a contractual or other legal obligation or if we use the data for direct advertising.
These rights may be limited, for example, if during the fulfillment of your request, data about another person would be disclosed or if you ask us to delete data that we are legally required to store.
In order to execute these rights, you can contact us using the contact details listed below.
We hope that we were able to answer your questions regarding the processing of your data. If you have concerns regarding the processing of your data or if you wish to opt out of direct marketing, you can contact us at DataPrivacy@acco.com or at the following address:
ACCO Brands USA LLC (d.b.a. TruSens)
Four Corporate Drive
Lake Zurich, IL 60047
Toll Free:1-833-TRU-SENS (1-833-878-7367)
Your data will generally be processed by the departments responsible for the respective processing. This can be the Sales Department, Marketing Department, or IT Department.
In individual cases, other departments may access your personal data, such as the Legal Department in case of a legal dispute.
We maintain and protect data for as long as necessary in connection with the purposes for which it was collected or otherwise lawfully processed, including as required by applicable laws and limitation periods.