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The Prefilter on the Z-2000 and Z-3000 units is washable. Gently rinse the Prefilter under running water and allow to dry before reinstalling on the filter drum. Carbon and HEPA filters are not washable and should be replaced, as needed. The purifier is equipped with replacement indicators that will notify you when it is time to replace the Carbon or HEPA filter. Plan on replacing the Carbon filter every 3-4 months and the HEPA filter every 12-15 months.
The purifier is equipped with replacement indicators that will notify you when it is time to replace the Carbon, HEPA filter, or the UV lamp. Plan on replacing the Carbon every 3-4 months, HEPA filter every 12-15 months, and the UV lamp every 1-3 years.
The TruSens Z-1000 does not have a SensorPod. It features 360-degree DuPont filtration which allows for the collection of pollutants from around the room. It also has our proprietary PureDirect dual airflow that moves cleaner air more efficiently throughout the room.
TruSens air purifiers are factory paired with SensorPod™ and designed to not interfere with one another.
For best results we recommend that you have an air purifier in rooms that are occupied. We made moving the air purifier easy with the integrated carry handle. However, it may be more convenient to have multiple air purifiers around your home.
Yes. The SensorPod™ measures pollutants in a room and the air purifier responds accordingly. For this system to work as intended you should place the air purifier and SensorPod in the same room. Also, please make sure that the air purifier is appropriate for your room size.
Yes, in the rare occasion that the air purifier and SensorPod™ are not able to connect you can override the factory pairing and pair them again. Unplug any other SensorPods and air purifiers you own and follow the pairing instructions found in the Z-2000 owner manual or Z-3000 owner manual.
Make sure the SensorPod™ and the air purifier are in the same room and try to move the SensorPod closer to the air purifier.
If the communication between the SensorPod™ and the air purifier is interrupted, you will notice that the radio signal on the air purifier blinks.
Up to 49 ft (15m). For optimal results, place the SensorPod™ on a tabletop or counter across the room, but within line of sight of the air purifier.
TruSens air purifiers make use of an active carbon filter to reduce the presence of odors from the air, including pet odors. For optimal results, the carbon filter should be replaced approximately every 3-4 months.
TruSens air purifiers have been developed to reduce allergens present in the air. The 360-degree DuPont™ filter allows air to be pulled in and filtered from all directions. TruSens proprietary PureDirect airflow distributes cleaner air efficiently throughout a room.
TruSens air purifiers make use of a combination of filters to remove smoke pollutants from the air. The active carbon filter reduces odorous gases caused by smoke, while the TruSens prefilter and HEPA filter capture smoke particles flowing through the TruSens air purifier
TruSens air purifiers make use of an active carbon filter to reduce the presence of odors from the air, including kitchen/cooking odors. For optimal results, the carbon filter should be replaced approximately every 3-4 months.
TruSens Air Purifiers include a UV-C type ultraviolet light to reduce the growth of microbes trapped in the filter. The UV-C bulb has a peak output of 254 nanometers. All three units (Z-1000, Z-2000, Z-3000) allow you to control if/when you want to run UV.
TruSens air purifiers with DuPont™ filtration remove allergens and particulates in the air. The prefilter will capture the largest of particles (such as hair and dust), while smaller particles will be trapped by the HEPA filter. 360-degree filtration allows air to be pulled in from all directions, filtering dust and other pollutants.
TruSens air purifiers have been developed and tested to reduce allergens present in indoor air. Reducing allergens in the air may help those with sensitivities, but a medical professional should be consulted to determine how to best alleviate asthmatic symptoms.
Testing performed in accordance with ANSI/AHAM AC-1-2015.
The Allergy & Flu filter is an anti-viral Filter with True HEPA captures 99% of airborne allergens and viruses.
The Pet filter captures up to 99.97% of pet dander, and helps eliminate common pet odors.
The Odor & VOC filter with True HEPA helps removes common cooking and cleaning odors, and reduces VOCs.
VOC stands for Volatile Organic Compound. They are emitted as gasses from certain solids or liquids.
The Allergy & Flu filter is an anti-viral Filter with True HEPA that captures 99% of airborne allergens and viruses.
No, the room coverage values will be the same as stated on our website. The specialty filters were developed to enhance performance for your specific needs related to pets, allergies, and odors in your home.
As the filters do their job to capture airborne particles and pollutants, it loses its ability to absorb more and eventually becomes ineffective. It is important to replace the filters in your air purifier regularly to ensure maximum effectiveness.
No, specialty filters will not impact the energy consumption of your air purifier.
TruSens™ air purifiers are meant to be operated in conjunction with your home HVAC system. The transportable option was developed to meet your air quality needs in spaces you need it most.
Please follow the disposal guidelines of your local municipality. Specialty filters currently aren’t recyclable.
No, you treat it the same as the standard filters. Just pay attention for when the HEPA light comes on so you know when to replace it.
The Small Z-1000 and Medium Z-2000 come with HEPA-type filters, and the Large Z-3000 comes with a True HEPA filter. All specialty filters come with True HEPA and are available in every model size.
All specialty filters contain a denser carbon pellet layer.
On the standard filters, both the washable prefilter and carbon filter can be removed from the fastener strips.On the specialty filters, the prefilter varies by type of filter. The Pet filters have a washable prefilter that can be removed and gently rinsed with water. The Allergy & Flu and Odor & VOC filters have an integrated wire mesh prefilter that cannot be removed, but that can be wiped clean with a damp cloth. The carbon filter layer has its own housing on each of the specialty filters, which detaches from the housing of the HEPA layer.
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