Skip to Content Skip to footer
To see content specific to your location, return to the country or region that matches your location.

FAQs

  • How often do I need to change the filters?
  • Where do I place the SensorPod? (Z-2000 and Z-3000)
How often do I need to change the filters? Chevron Icon

The purifier is equipped with replacement indicators that will notify you when it is time to replace the Carbon or HEPA filter, or the UV lamp. Plan on replacing the Carbon every 3-4 months, HEPA every 12-15 months, and UV lamp every 24 months.

Where do I place the SensorPod? (Z-2000 and Z-3000) Chevron Icon

Anywhere you want to measure the air quality within the room! For optimal performance, place the SensorPod away from the air purifier on a counter or table. In Auto Mode, the purifier will work to distribute clean air until the SensorPod reads an acceptable level of air quality. Make sure the SensorPod and purifier are in the same room.